Definition of Call centre

1. Noun. A center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers).

Exact synonyms: Call Center
Generic synonyms: Center, Centre

Definition of Call centre

1. Noun. (alternative spelling of call center) ¹

¹ Source: wiktionary.com

Lexicographical Neighbors of Call Centre

call-in show
call-out
call-outs
call-up
call 'em as one sees 'em
call a spade a spade
call an ambulance
call at
call attention
call back
call box
call boy
call boys
call center
call centers
call centre (current term)
call centres
call collect
call date
call dates
call delay
call down
call drink
call drinks
call fire
call for
call forth
call forwarding
call girls

Literary usage of Call centre

Below you will find example usage of this term as found in modern and/or classical literature:

1. Information and Communication Technologies and Rural Development by Philip Wade, Oecd (2001)
"The first call centre opened in the Highlands and Islands in I992 in Thurso I8 500 ... The telecommunications operator also has a call centre in Alness ..."

2. Personalisation Through Participation: A New Script for Public Services by Charles Leadbeater (2004)
"BT put in an initial investment of more than £60 million to create the technology platform for a call centre, web access and to integrate IT systems. ..."

3. Career Guidance and Public Policy: Bridging the Gap by Richard Sweet, Anthony Gordon Watts (2004)
"Launched in I998. its core is built around call centre technology. There are two call centres in ... call centre help lines are open between 8.00 and 22.00. ..."

4. Trade and Structural Adjustment: Embracing Globalisation by OECD Staff (2005)
"For every USD 1 of call-centre work offshored by US firms, an estimated USD 1.43 is reinvested in the US economy; the amounts are USD 1.33 and USD 1.42 for ..."

5. The Development Decade?: Economic and Social Change in South Africa, 1994-2004 by Vishnu Padayachee (2007)
"Subsequently, when I last interviewed her in 2002, she had left the chemical engineering sector to work at a call centre. It was her initial work organising ..."

6. Vocational Education and Training in Southern Africa: A Comparative Study by Salim Akoojee, Simon A. McGrath, Anthony Gewer (2005)
"This scheme is not recurring, as the focus has shifted to e-business and call centre operations, in line with the emerging needs of the Cyber Island project ..."

7. To Our Mutual Advantage by Charles Leadbeater (1999)
"The group recently created its own telephone call centre to give long-term unemployed people work experience they need to get a call centre job. ..."

Other Resources:

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